Questions about switching to KnownHost. Do I need to do anything? Will they contact me? Will all my data and websites and email be moved?
The KnownHost support technicians will reach out to you asap when they are ready to move your account from ET Web Hosting to their system.
Rest assured all your website files and emails and databases and everything else will be automatically moved to their systems with either no downtime or very little downtime (which they will schedule with you directly.)
Be sure to tell your KnownHost migration technician if you have a dedicated mailserver IP or anything that might be helpful to know for the migration. (If you are hosting your own DNS servers or nameservers or you have special DNS entries, etc. The more information you tell them, the better.
** Resellers and BULK account owners, the move of your
** customer's websites will be coordinated with you.
At this time, it is "business as usual" until you hear from KnownHost when they're ready to move your account.
I hope that makes sense? Let us know if you have any questions or concerns.