View server status

Category: Knowledgebase

Click here to view the real-time status of the servers:     https://status.etwebhosting.com If you see a "failed" notice for your server, it means there is a problem.   We check the status of all our ...

Questions about switching to KnownHost. Do I need to do anything? Will they contact me? Will all my data and websites and email be moved?

Category: Knowledgebase

Hello, The KnownHost support technicians will reach out to you asap when they are ready to move your account from ET Web Hosting to their system.    Rest assured all your website files and emails and ...

How to reset your cpanel control panel password

Category: Knowledgebase

NOTE: For security reasons, only the hosting account owner or an authorized contact is allowed to reset the cpanel password.If you have lost or forgot your cpanel hosting control panel password, you c...

How do I log into my cPanel hosting control panel?

Category: Knowledgebase

All our web hosting accounts include a full-featured online management area where you can manage all aspects of your web hosting account.  (Email setup, databases, PHP version, file management, etc.)T...

My website is down! (My ip address is blocked.)

Category: Knowledgebase

Are you trying to visit your website and cpanel hosting control panel and webmail and it looks like everything is down and not working?  Do you see any of these error messages? This site can’t be reac...

Can I view or send & receive emails using a web browser?

Category: Knowledgebase

All our hosting accounts include a full-featured online email area where you can view, send, and receive emails using any web browser.  This online web email area is called "webmail".NOTE:  Before you...